Last Updated: October 16, 2026
1. Introduction
Welcome to Sharika Smile. These Terms and Conditions govern your access to and use of our website, online store, and related services.
Sharika Smile is an online fashion retailer offering clothing and fashion products for men and women. We operate using a dropshipping business model, working with third-party suppliers to fulfil customer orders.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
2. Eligibility and Use of Our Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are under the age required to make purchases independently, you must use the website with the involvement of a parent or legal guardian.
You agree to use our website only for lawful purposes. You must not misuse our website, interfere with its operation, attempt unauthorized access, or engage in fraudulent activities.
3. Products and Product Information
Sharika Smile offers a selection of men's clothing, women's clothing, everyday fashion essentials, and other fashion-related products.
We make reasonable efforts to ensure that product descriptions, images, sizes, colours, and prices are accurate. However, actual product colours may vary depending on your device's display settings, and minor variations in appearance, packaging, or measurements may occur.
Product availability may change without notice. We reserve the right to correct errors, update product information, discontinue products, or limit quantities where appropriate and permitted by law.
Customers are encouraged to review product descriptions, size charts, and other available information carefully before placing an order.
4. Orders and Order Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products.
You will receive an order confirmation or acknowledgement where applicable. An order acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.
Sharika Smile reserves the right to reject, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, product unavailability, pricing errors, incorrect shipping information, or supplier fulfilment issues.
If payment has already been collected for an order that we cancel, we will arrange an appropriate refund in accordance with our Refund and Returns Policy and applicable law.
Please ensure that your contact details, delivery address, and order information are accurate before completing your purchase.
5. Pricing and Payment
All product prices and applicable charges will be displayed at checkout or otherwise communicated before you complete your purchase.
Prices may change without prior notice, but changes will not ordinarily affect an order that has already been accepted, except where correction is required for a genuine error or applicable law permits otherwise.
Customers are responsible for any shipping charges, taxes, customs duties, or import fees disclosed as payable by them before purchase or otherwise lawfully imposed on the transaction.
We may use third-party payment service providers to process transactions. By making a payment, you agree to comply with the applicable terms of the payment provider.
Sharika Smile does not intentionally store full payment card details on its website unless expressly disclosed and handled through an appropriate compliant payment arrangement.
6. Shipping and Delivery
Sharika Smile operates through a drop shipping model. This means that products may be shipped directly to customers by our third-party suppliers or fulfilment partners.
Delivery estimates, shipping methods, and applicable charges will be communicated on the relevant product page, during checkout, or through our shipping information.
Delivery times may vary depending on the product, supplier location, destination country, customs processing, courier services, public holidays, and other circumstances beyond our reasonable control.
We will make reasonable efforts to communicate significant delivery delays. However, delivery estimates are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing complete and accurate delivery information. Additional charges or delays caused by incorrect addresses, failed delivery attempts, or failure to collect a parcel may be the customer's responsibility where permitted by law.
Nothing in these terms excludes any delivery rights or remedies available to customers under applicable consumer protection laws.
7. Returns, Refunds, and Exchanges
Our returns, refunds, and exchange procedures are described in our separate Refund and Returns Policy, which should be read together with these Terms and Conditions.
Customers should review the applicable policy before making a purchase.
Where a product arrives damaged, defective, incorrect, or materially different from its description, customers should contact Sharika Smile promptly and provide their order details and supporting photographs where reasonably requested.
Because we use third-party suppliers, return instructions and return destinations may vary by product. Customers should contact us before returning an item.
We will assess return and refund requests in accordance with our published policies and applicable law. Nothing in our policies removes mandatory consumer rights, including rights relating to defective or misdescribed goods.
8. Cancellations and Order Changes
If you need to cancel an order or change your delivery details, please contact Sharika Smile as soon as possible.
We will make reasonable efforts to accommodate requests made before an order is processed or shipped. However, cancellation or modification may not be possible once the supplier has started processing the order or the product has been dispatched.
If an order cannot be cancelled, you may still be eligible for a return or refund under our Refund and Returns Policy or applicable law.
9. Customer Responsibilities
When shopping with Sharika Smile, you agree to:
- Provide accurate, complete, and current information.
- Use valid payment methods that you are authorized to use.
- Review product details and sizing information before ordering.
- Keep your order confirmation and relevant transaction information.
- Avoid fraudulent purchases, unauthorized payment activity, or misuse of promotions.
- Treat our staff and customer service representatives respectfully.
We reserve the right to take reasonable action against fraudulent activity or serious misuse of our website, subject to applicable law.
10. Promotions, Discounts, and Offers
Sharika Smile may offer discounts, promotional codes, seasonal sales, and other special offers.
Promotions may be subject to specific eligibility requirements, expiry dates, product exclusions, or minimum purchase amounts. These conditions will be communicated where applicable.
Unless expressly stated otherwise, promotional offers cannot be exchanged for cash or combined with other offers. We reserve the right to correct promotional errors or discontinue an offer where reasonably necessary and permitted by law.
11. Intellectual Property
All original content on the Sharika Smile website, including our branding, logo, website design, written content, graphics, and other materials owned by us, is protected by applicable intellectual property laws.
You may access and use this content for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, modify, or commercially exploit our protected content without prior written permission, except where permitted by law.
Product photographs, trademarks, and other materials belonging to third-party brands or suppliers remain the property of their respective owners.
12. Third-Party Suppliers and Services
Our business may depend on third-party suppliers, payment processors, shipping companies, and other service providers.
Although we aim to work with reliable partners, we do not directly control every aspect of their operations. Supplier availability, courier performance, customs procedures, and other third-party activities may affect order fulfilment.
Sharika Smile will make reasonable efforts to assist customers with issues relating to orders placed through our website. Our use of third-party suppliers does not remove any obligations or consumer rights that apply to Sharika Smile under relevant law.
13. Privacy and Personal Information
We collect and use personal information as necessary to operate our store, process orders, arrange delivery, communicate with customers, prevent fraud, and provide customer support.
Depending on the order, relevant information such as your name, delivery address, contact details, and order information may be shared with suppliers, fulfilment partners, courier companies, and payment providers to complete your purchase.
We aim to handle personal information responsibly and in accordance with applicable data protection laws.
Please read our Privacy Policy for further information about what we collect, how we use it, when we share it, and the rights available to you.
14. Website Availability and Accuracy
We aim to keep our website accessible and our information up to date. However, we cannot guarantee uninterrupted access or that the website will always be free from errors, technical issues, or temporary service interruptions.
We may update, modify, suspend, or discontinue parts of the website where reasonably necessary for maintenance, security, operational improvements, or other legitimate business purposes.
We will take reasonable care when publishing information but cannot guarantee that every item of website content will always be completely accurate or current.
15. Limitation of Liability
We aim to keep our website accessible and our information up to date. However, we cannot guarantee uninterrupted access or that the website will always be free from errors, technical issues, or temporary service interruptions.
We may update, modify, suspend, or discontinue parts of the website where reasonably necessary for maintenance, security, operational improvements, or other legitimate business purposes.
We will take reasonable care when publishing information but cannot guarantee that every item of website content will always be completely accurate or current.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly arising from your unlawful use of the website, fraud, or material violation of these Terms and Conditions.
This provision does not apply to the extent that losses arise from Sharika Smile's own unlawful conduct or where such an obligation would be prohibited by law.
17. Governing Law and Dispute Resolution
These Terms and Conditions are intended to be governed by the laws of USA, subject to any mandatory consumer protection laws that apply to your purchase.
If a dispute arises, we encourage customers to contact Sharika Smile first so that we can attempt to resolve the matter fairly and promptly.
Where an informal resolution is unsuccessful, disputes may be referred to the appropriate courts or other dispute-resolution bodies with jurisdiction under applicable law.
Nothing in this section removes any legal rights that customers may have in their country of residence.
18. Changes to These Terms and Conditions
Sharika Smile may update these Terms and Conditions from time to time to reflect changes in our business operations, website features, supplier arrangements, or legal requirements.
The latest version will be published on this page with an updated revision date. Changes will apply from the date stated in the revised terms, subject to applicable law.
We encourage customers to review this page periodically.
19. Contact Us
If you have questions about these Terms and Conditions, an order, a payment, or any of our services, please contact us through the details provided below.
Business Name: Sharika Smile